Retail Operations Manager

Great role to apply your skills in people leadership, training, and development

  • Category : Retail
  • Sub Category : Management - Head Office
  • Location : Auckland
  • Work Type : Permanent / Full Time
  • Salary : $
  • Work with a passionate and innovative team in a unique marketplace
  • Create change and positively impact business and retail operations
  • Develop others and build your own potential for career progression

 

THE BUSINESS
A passion for healthy pets and their wellbeing, a sustainable ethos, and a model built on expert nutritional advice is key to the success of this business.  Starting in Auckland, the business has expanded nationally with ambitious plans to keep positively impacting the lives of our pets.
  
As the Retail Operations Manager of a successful scaling business, you will apply your skills and expertise in growth, performance, and people leadership to support the Managing Director to achieve the ambition and vision of the business.
  
THE OPPORTUNITY
Joining a well-performing business, you will be given the opportunity to recreate and shape the next stage of growth.  You will be trusted to make critical decisions and challenge your commercial thinking across business strategy and operational excellence.  Leading the Retail network, you will create structure and efficiencies that drive employee experience and development that will position you well for a future General Manager position.
  
THE RESPONSIBILITIES
Bringing a fresh perspective to the team, you will get to know the business across operations, sales, and people.
  
You will be responsible for overall sales performance, sales and customer service, coaching, and mentoring, to deliver outcomes as well as providing advice around recruitment, store layout, and merchandising. 
  
You will enhance customer service and experience by working closely with store staff and developing a deep understanding of customer needs.  You will also support thinking and planning around the strategic direction of the business.
  
YOUR SKILLS
With a passion for retail your skills will include:

  • Experience in regional management operating multiple stores or a strong store management background ready to take the next step
  • Small and large business experience
  • An ability to communicate effectively across all levels in a business
  • Understanding of retail store operations and standards for success
  • Ability to implement processes, training, and procedures to enable teams to be successful
  
APPLY NOW
Apply now to have your CV reviewed or if you have questions contact Kathryn from Sprout on 0272744004 / kathryn@sproutnz.com

Apply

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