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Operations Manager

Live in the CBD/inner/west Auckland - this roles for you! Opportunity to start next week for the right person, short or no notice period is essential!

  • Auckland
  • Cutting-edge technology delivering excellence and customer success
  • Avondale based, highly skilled teams and rapid turn around times
  • Partnering with premier kitchen companies & large scaled projects!
Opportunity to start next week for the right person - short or no notice period is essential!

The company

Linea Stone Limited is a New Zealand-owned business specialising in the manufacturing of stone bench tops. With a focus on high quality, exceptional service, and competitive pricing -  they are passionate about solid stone.
Starting with just one Intermac Master 33 CNC machine, which set the global standard, Linea Stone now operates three Intermac machines, a fully automated bridge saw, and a 5-axis waterjet. Their factory boasts digital systems for precision and efficiency, making it a top-tier plant in New Zealand and highly regarded worldwide.
  
With their cutting-edge technology, exceptional service, and rapid turnaround times, Linea Stone has forged strong partnerships with Auckland's premier kitchen companies as well as large-scale projects, including apartment complexes, retirement villages, and hotels, which are now a cornerstone of their business.

Your role 
Based in Avondale, the Operations Manager is a critical role in ensuring the seamless operation of the production workshop. Responsible for overseeing the factory, installer, and templater teams.

This will see you coordinate bench installs and address installation issues, with a focus on communication with cabinetmakers to ensure prompt resolution of issues - a key factor in Linea's success. You'll also provide quotes, discuss product options with customers, order processing and review, and general customer service and admin.

You will be key in optimising the performance of the fabrication team, managing various individuals in the delivery chain, and ensuring material availability.

Reporting to the General Manager, this role is both diverse and challenging, playing an essential part in the company's overall success.

Your role will have responsibility for: 
  • Production Management - responsible for the fabrication work's planning, management, and success, including supporting the team to deliver the highest quality solutions to clients - on time. You will lead from the front and know how to fine-tune the production processes. 
  • Project Management - Manage all aspects of project work, including apartment blocks, retirement villages, and hotels. Resolving technical manufacturing issues.
  • Quoting - Providing quotes to customers and cabinet makers, including stone quantity, manufacturing, and installation costs. Discussing quotes to offer decision-making options and answering questions. Quoting for private individuals, cabinet makers, and builders across various projects.
  • Order Process/Review - Process orders by setting up files, copying plans for the factory, reviewing quotes for changes, forwarding forms, noting in the WIP file, and sending invoices and additional order admin.
  • Installer Scheduling - work closely with the Installation Manager to ensure the team has the right information at the right time and can be effective in their work and deliver on time.
  • Operations - ensure the processes, systems, and people are organised, efficient, and delivering to clients. 
  • Customer management - day-to-day management and relationship with project managers within cabinet-makers 
  • Procurement - build relationships across the company and supply chain to forecast demand, purchase materials on time, and negotiate with suppliers. Stakeholder management and relationships are key here!
About you
You're the kind of person everyone loves working with - the backbone of the business, driving organisation, motivation, and improvement by rolling up your sleeves and leading from the front.

Your proactive mindset and structured approach thrives in fast-paced environments, exceeding customer expectations with a focus on continuous improvement and a keen eye for detail.

Whether you've managed teams or supported managers, you're ready to step into leadership and make a real impact.

Other skills and attributes we are looking for include:
  • Strong relationship skills - the ability to manage multiple stakeholders, get results through people, be accountable and deliver on time.
  • Strong attention to detail, consistently producing high-quality work by paying close attention to detail and following through on commitments.
  • Experience in organising work orders, materials, production, and the people along the chain needed to deliver 
  • Production planning experience - work to targets and continuously look for improvements
  • Innovative thinker and leader who can motivate others to bring their best, every day
  • Organised, planned, and tech-savvy with the ability to utilise systems and technology to better the business
  • Experience within Construction or with Autocad is a plus!
Why this role
This is your chance to join an industry leader known for quality and innovation. Work with cutting-edge technology in a supportive team, contributing to company success.

This role offers exciting challenges, opportunities for professional growth, and the chance to make a real impact in the industry.

If you reside in the CBD, Inner or West Auckland, and seek a job close to home, this opportunity is for you!

Apply today and please ensure you include a cover letter detailing your interest and qualifications. For more information, reach out to Clara at clara@sproutpeople.co.

Apply now, and we will quickly move you through the interview process.